The Strategic Objectives of the University are:
- Improve citizens and stakeholders satisfaction
- Improve citizens and stakeholders trust
- Improve ease of access
- Improve resource utilization
- Improve service delivery system
- Improve quality of public service
- Increase strategic partnerships
- Enhance leaders and employees readiness
- Promote technology utilization
- Enhance work culture
With Strategic initiatives
- Civil Service Army building
- Customer satisfaction survey
- Customer management program
- Strategic communication
- ICT development program
- HR Training and development
- Contemporary change management tools
- Need and impact analysis
- Training Facility development
- Public resource management
- Symposium, workshop, forum
- Scaling up best practices
- Service quality enhancement program
- Service upgrading and diversification